Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

Customer Service Training In-House Training

Please call us on 020 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037

In-House Training Course Pricing and Proposal

This course is available from just £2,150 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £2,150 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on 020 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • The course contained good, useful content. Simple to follow and understand. Easily adaptable to most professional situations. The trainer's presentation was very professional. Impressingly enthusiastic throughout.

  • The course content is practical and adaptable to everyday living – not just work! I am sure that the skills I have learnt will come into immediate use and I urge other new managers to take this course. The trainer’s presentation was fantastic and he delivered the presentation exceptionally. He was helpful, energetic, inspiring and fun.

  • I found the Wrong Box / Right Box tool and the delegation part of the course really interesting. It’s given me a great base for my new managers role. Chris (the trainer) is amazing. He is really enthusiastic and engaging and I have enjoyed his training. Thanks Chris !!

  • The course was clear and articulate. Covering difficult topics effectively. Broken down into easy to digest points. Writing salient points at the back. Trainer's presentation was entertaining and informative. Gezz kept the pace of information, whilst ensuring it was understood, finding meaningful ways to relate the information.

  • Some really useful tools and thought-provoking exercises. The training workbook will be great to use for reflection. Great to know about the website and free website tools. The presentation had a good balance of instructive and interactive. Excellent time keeping – clearly very experienced.

  • The course was very detailed and the content was specific. Makes you think about your day to day activities and want to make change and readdress. The trainer was clear and ensured group participated willingly.